Nurse Health | Australia
How I Finally Fixed My Feet After 6 Years as an ICU Nurse (And Why Nothing Else Worked)
Emma, 38, Royal Brisbane Hospital — shares what her podiatrist told her that changed everything.

Published May 2026 · 4 min read
The shift that broke me
It was a Tuesday night in winter — 11:42pm, three hours into the back half of a double — when I sat down on the floor of the storeroom and cried. Not because a patient had crashed. Not because a family was hard. Because I genuinely did not believe my feet could carry me to the end of the shift.
I'd been on ICU at Royal Brisbane for six years. I knew the walk. I knew the floor. I knew the polished vinyl under those awful fluorescent lights better than I knew my own living room rug. And somewhere between year four and year five, my feet had stopped being part of me and started being a problem I was dragging around.
The pain wasn't dramatic. That's almost the worst part. It was a low, hot ache under the heel that started about ninety minutes in and didn't stop until I was horizontal. By the end of a twelve-hour, my arches felt like someone had been quietly tightening a clamp on them since handover.
What I'd already tried
I want to be clear: I am not someone who didn't try. By the time I sat on that storeroom floor, I had a graveyard of attempts behind me.
I'd bought the $280 nursing shoes everyone at work raves about. Twice. Different brands. I'd rotated two pairs so each had a day to "rest". I'd done the calf stretches against the wall before every shift. I'd rolled a frozen water bottle under my arch every night for a month. I'd tried compression socks — the proper graduated ones, not the chemist ones. I'd taken ibuprofen on my lunch break like it was a vitamin.
I'd even gone to a sports physio who gave me a beautiful printed program of foot exercises that I did, faithfully, for eight weeks. My feet got slightly stronger. They also still hurt.
The most demoralising part was watching colleagues — older than me, on the same ward, walking the same floor — who seemed fine. I started to assume something was just wrong with me. That I'd picked the wrong job for my body.
What my podiatrist finally told me
I ended up at a podiatrist almost by accident. A friend's husband had a cancellation and she texted me the slot. I went expecting to be told to buy another pair of shoes.
Instead he watched me walk barefoot across his clinic for about ninety seconds and said something that genuinely changed how I thought about all of it.
"Your shoes aren't the problem," he said. "Your shoes are fine. The problem is that for twelve hours a day, your arch has nothing underneath it. Every step, it collapses a few millimetres and then springs back. Multiply that by twenty thousand steps a shift, four shifts a week, for six years. That's the injury."
He drew it on a piece of paper. The arch is a bridge. A bridge without a support pillar in the middle doesn't fall down — but every car that drives over it flexes it a tiny bit. Do that long enough and the bridge starts to ache in places that have nothing to do with the cars.
What I needed, he said, wasn't a better shoe or a stronger foot. It was a piece of structure inside the shoe that took the strain off the soft tissue. A proper contoured insole. Not a gel pad from the chemist. Not the flat foam thing that came with the shoe. Something shaped like the arch I was supposed to have at hour twelve, but didn't.
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The first two weeks
I'll be honest — day one was weird. The insoles felt high under my arch, almost intrusive, like I was standing on two small hills. The podiatrist had warned me about this. He told me to wear them for four hours the first shift, six the second, and full shifts from day three.
By the end of day one my arches actually felt tired in a way they hadn't in years — the kind of tired you get when a muscle has been doing nothing and suddenly has to show up. Not painful. Just present.
Day three I forgot about my feet for about twenty minutes somewhere around morning tea. That hadn't happened in I don't know how long. I noticed the absence of the noticing, if that makes sense.
By the end of the first week the heel ache was about half of what it had been. Not gone. Half. Which when you've been at ten out of ten for years feels like a miracle.
Week two I did a double. The first double in maybe eighteen months where I didn't take ibuprofen at lunch. I want to be careful not to oversell this — my feet were tired at the end. Of course they were. But it was honest tired. It was "I have been on my feet for fourteen hours" tired, not "I have an injury that I am ignoring" tired.
Week four
Somewhere around week four I realised I'd stopped doing the little rituals. The frozen bottle had gone back in the freezer and stayed there. The ibuprofen bottle on my locker shelf was still full from the last refill. I'd stopped sitting on the edge of the bed at night squeezing my own arches with my thumbs.
I walked my dog after a double shift one Sunday. Not a hobble around the block. A proper walk, down to the river and back, maybe forty minutes. My husband made a joke about it that I didn't get until later — he said, "you haven't done that in years." He was right. I hadn't.
The thing nobody warns you about with chronic pain is how much of your life it quietly eats. Not in big dramatic chunks. In the dog walk you don't take. The dinner with friends you turn down because you're saving your legs for tomorrow. The kids' thing on Saturday where you sit on the chair instead of standing with the other parents. It adds up to a smaller life and you don't notice it happening.
Getting that back is what I actually paid for. The insoles were forty bucks. The life I got back from underneath them is worth a lot more than that.
What I tell every nurse I work with now
I'm the insole evangelist on the ward now. I am insufferable about it. Every new grad who limps into the breakroom at hour eight gets the same speech from me, usually while I'm eating a cold sandwich.
I tell them: it's not your shoes. It's almost never your shoes. It's that the inside of your shoe is flat and your foot is not, and for twelve hours a day, gravity is winning. Put something shaped in there. Give the arch a pillar. Stop asking the soft tissue to be the structure.
I tell them about the two weeks of feeling a bit weird while your feet remember what they're for. I tell them about the first time they'll forget about their feet mid-shift and how strange and good that feels. I tell them about the dog walk.
And then I usually send them a link to the same insoles I wear, because asking a tired nurse to research the right insole is asking too much. Just buy the thing. Try it for two weeks. If it doesn't work, send it back.
I'm not trying to sell anyone a miracle. I'm a nurse. I don't believe in miracles. I believe in mechanism, and the mechanism here is embarrassingly simple: the arch needs support, your shoe doesn't give it any, an insole does. That's the whole story.
If you've read this far you already know if this is you. You know the storeroom floor moment. You know the ibuprofen at lunch. You know the dog walk you keep meaning to take. Try the insole. Two weeks. That's all.
What other nurses are saying
"Three weeks in. First night shift in two years I haven't reached for the ibuprofen. Honestly didn't expect much, was wrong."
Sarah M. — ED Nurse, Melbourne · Verified Buyer
"I stand still for hours in theatre — different problem to walking but same pain. These actually held up. Bought a second pair for my other shoes."
Priya K. — Theatre Nurse, Sydney · Verified Buyer
"My heels used to throb in bed. That's gone. I don't know how else to describe it. It's just gone."
Jess T. — Aged Care RN, Perth · Verified Buyer